Terms

Effective Date: 10/24/24

Welcome to Wilde Signs. By accessing or using our website at shop.wilde-signs.com (the “Service”), you agree to comply with these Terms and Conditions. Please read carefully, as they govern your purchases and usage of our Service. If you disagree with any part of these terms, please do not use our website.

1. Eligibility and Order Process

To place an order on our website, you must:

  • Be at least 18 years old;
  • Provide accurate and complete information at the time of purchase;
  • Use a valid payment method with sufficient funds to cover the purchase.

Once an order is placed, we will confirm receipt via email. Please note that all prices and availability are subject to change.

2. Shipping and Delivery

We strive to process and ship orders promptly. Delivery times vary based on location, product availability, and the shipping carrier. Wilde Signs is not liable for delays caused by carriers or unforeseen circumstances.

Incorrect Address: Orders shipped to an incorrect address due to customer input errors will require the customer to cover the cost of any replacement items. Please verify your shipping information carefully before submitting your order.

3. Returns & Exchanges Policy

Our returns and exchanges policy is as follows:

  • Eligibility: Returns or exchanges are accepted within 30 days from the purchase date or within 7 days of delivery, whichever comes first.
  • Return Shipping: Customers are responsible for return shipping costs. Please do not send items to the return address on the package; contact our support team at info@wilde-signs.com to initiate a return or exchange.
  • Ineligible Items: Sale items and custom-designed products are final sale. These items are not eligible for return, exchange, or refund unless defective. Please select these items carefully.

Non-Returnable or Restocking Fee Items

Some items in our store are marked as non-returnable, which will be clearly noted in the product description. In some cases, a restocking fee may apply.

4. Defective or Incorrect Items

If an item arrives defective or does not match its description, please contact us at info@wilde-signs.com and include a photo of the item and a description of the issue. Our support team will review your request, and if eligible:

  • We will either send a replacement product at no additional cost or issue a full refund, including shipping fees.
  • In cases where a replacement is impractical, we will refund the total purchase amount, including shipping.

5. Cancellation Policy

A $4.95 cancellation fee applies to cover transaction processing.

  • Orders may be canceled within 24 hours of placement by contacting us at info@wilde-signs.com.
  • After 24 hours, orders are non-cancelable as they enter processing the following morning for faster shipping.

6. Coupon Use

  • Only one coupon may be applied per order.
  • Coupons must be applied at the time of purchase and cannot be applied or modified after the order is placed.

7. Risk of Loss

All products purchased from Wilde Signs are made under a shipment contract. The risk of loss and title transfer to you upon delivery to the carrier. Wilde Signs is not liable for items lost or damaged after this transfer.

8. Disclaimer of Warranties and Limitation of Liability

Wilde Signs makes no representations or warranties, express or implied, regarding the operation of our website or products. To the fullest extent permissible by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability: Wilde Signs shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products, even if advised of the possibility of such damages.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with an effective date. By continuing to use our website after updates, you agree to be bound by the revised Terms.

10. Governing Law

These Terms and any disputes arising from your use of our Service will be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.

11. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Wilde Signs, LLC
771 Access Highway
Muskegon, MI 49442
Toll-Free: 877.945.3744
Email: info@wilde-signs.com